We are looking for a bi-lingual Customer Service Representative to join our team and provide exceptional customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing general support. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle difficult situations with grace and professionalism. This is an excellent opportunity for someone who is passionate about helping others and providing top-notch customer service.
Responsibilities:
- Respond to customer inquiries and complaints in a timely and professional manner.
- Maintain customer records in an organized and accurate manner.
- Provide accurate information about products and services.
- Handle customer complaints in a professional manner.
- Follow up with customers to ensure satisfaction.
- Resolve customer issues in a timely manner.
- Keep up to date with product and service information.
Job Type: Part-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to commute/relocate:
- San Marcos, CA 92069: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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