At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.
The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. The Enterprise Technology organization drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.
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The Business Technology Platforms group is part of the Core Systems & Platforms organization. We are responsible for the products and platforms that support TWDC's corporate business functions (Corporate Real Estate, Global Security, Enterprise Social Responsibility, Investor Relations, Legal, Supply Chain, etc.) and enterprise service management platforms (Appian, Salesforce, & ServiceNow). We provide strategic technology solutions in support of empowering the business, workforce, and technology communities through digital transformation.
We’re looking for an Associate Product Owner to ensure that that we are building the “best-in-class” products while continuously maintaining and enhancing existing products to improve our competitive advantage and technical excellence. The Associate Product Owner works to support the development efforts of one or more agile teams, in partnership with the individual Product Owners supporting each agile team. This role is responsible for assisting the team to maintain a prioritized the Team Backlog made up of defined User Stories that enables the team to effectively and efficiently delivery the commitments to their customers, on time, on budget and on function.
In this role, you will play a significant role in maximizing the value produced by the team by ensuring Stories meet the user’s needs with clearly defined acceptance criteria that encompass comprehensive testing and validation and comply with the Definition of Done. You will demonstrate customer centricity and service orientation, by building collaborative relationships across the enterprise and ensuring the delivery of quality product that delivers the desired business outcomes.
Key Attributes of This Role
Thinks Strategically
Stays current on business trends and technological advances
Uses knowledge of the company’s products and services to meet customer needs and financial targets
Builds Relationships
Acts as the voice of the customer by understanding their business strategies and aligning business needs with the product strategy and roadmap
Interacts well with people who have different backgrounds and work styles
Resolves conflicts effectively
Communicates Effectively
Conveys relevant information in a candid and timely manner
Listens and asks questions to ensure understanding
Drives Results
Keeps Commitments
Uses technology to facilitate better results
Analyzes problems and takes action to resolve
Achieves high levels of customer satisfaction
Is metrics and data driven
Inspires Creativity and Innovation
Conceives creative ideas to solve problems or meet objectives
Demonstrates a positive attitude with contagious enthusiasm
Champions Change
Remains productive despite uncertainly
Builds Teams
Supports productivity and morale of the team
Exhibits Professional Excellence
Treats others with respect
Earns the trust of colleagues, partners and customers
Strives for self-improvement
Responsibilities
Partner with the Product Owner to build customer relationships
Maintain established product feedback loops for integration into the agile delivery cycle
Maintain product/project roadmaps for integration to business planning cycles
Acts as point of contact with internal stakeholders and the assigned product or product areas
Participate in the development of well-defined user stories and acceptance criteria based on established requirements
Assist in the development of high-level engineering designs and writing tests cases, in partnership with senior software engineers and solution architects
Collaborate with quality engineering resources to define tests, analyze results, and resolve defects
Evaluate the delivered stories against the definition of done and the established acceptance criteria
Present technical issues, solutions and status to senior software engineers and managers
Basic Qualifications
Strong communication skills including written and presentation skills
Technology background or applicable technology skills
Customer service orientation building strong relationships with internal or external stakeholders
Preferred Qualifications
Familiarity with ITIL concepts
Previous experience with agile software development practices
Able to translate complex ideas into understandable requirements, value statements, and business outcomes
Required Education
Bachelor’s Degree in Management Information Systems, Information Technology or related field
The hiring range for this position in Burbank, CA is $93,398.00-$125,290.00 per year based on a 40-hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
