Associate STD Benefit Specialist
Location: Omaha, Nebraska
Description: Lincoln Financial Group is looking of Associate STD Benefit Specialist right now, this vacancy will be reside in Nebraska. For detail informations about this vacancy opportunity kindly read the description below. Lincoln Financial Group is a Fortune 500 company offering a diverse range of financial services and solutions. With a strong focus on four core business areas life insurance, annuities, retirement plan services, and group protection our business is built around supporting, preserving, and enhancing our customer's lifestyles and providing better retirement outcomes. Led by over 8,000 employees, Lincoln Financial provides the tools and advice to help individuals take charge of their futures.General Purpose of JobThe Associate Short Term Disability (STD) Benefit Specialist has the overall responsibility for managing disability claims in an ethical manner, ensuring quality decisions, accurate benefit calculations, and with timely, proactive communication with claimants and employers. They have responsibility to facilitate the timely transfer of integrated STD claims to LTD, without interruption or delay in benefits. The STD Benefits Specialist is expected to deliver a very high level of customer service to claimants, customers, and internal and external business partners. Essential Duties and ResponsibilitiesResponsible for the investigation, evaluation, interpretation and determination of short-term disability claims with sound and impartial claim judgments, using appropriate duration guidelines when necessary. Operates with the assistance and mentoring of more experienced Benefit Specialists and supervisory review of selected claims.Responsible for payment authority for claims up to $1000.Prioritize/balance claims in an efficient manner while maintaining productivity, quality, and time service requirements, as outlined by senior management.Facilitates effective transition of a STD claim to LTD, utilizing established review procedures and resources.Interpret short term disability contract provisions, vocational and medical information using available resources. Interacts with claimants, policyholders, attorneys, physicians and brokers directly either orally or written.Responsible for internal and external customer satisfaction in the resolution of claim-specific issues. College degree or equivalent work experience is preferred Ability to type 45 wpm is strongly preferredProficiency in Microsoft Word and OutlookAbility to pass the LOMA assessmentExcellent analytical, problem solving and communication skills are requiredAbility to prioritize and multi-task and navigate through multiple systems while managing disability claims.Knowledge of medical terminology is necessaryParticipation in Group AHIP, LOMA, ICA and other industry courses is requiredExcellent verbal and written communication skills including email, phone and face-to-face interactions.Must be decisive and action oriented.Must have the ability to use standard office equipment such as PC, telephone, printer, calculator, copy machine, fax and scanning equipment.Regular and predictable attendance is required.Non-smoking, modern office environment with elevators and stairwells; handicapped accessible.
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This vacancy will be opened on: Sat, 25 Aug 2012 11:22:43 GMT
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